Privacy Policy

Last updated: March 2026

MapCheck ABN  62 696 235 140 ("we", "our", "us") operates the website mapcheck.com.au and provides environmental and property intelligence reports for NSW properties. This policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

When you order a report or contact us, we may collect your name and email address, phone number (if provided), property details (lot number, deposited plan, LGA, address), payment information (processed securely via our payment provider — we do not store card details), and communication records (emails, form submissions).

How we use your information

We use your information to process and deliver your property report, respond to your enquiries, send order confirmations and delivery notifications, improve our service and report quality, and comply with legal obligations. We do not use your information for unsolicited marketing unless you've opted in.

Third parties

We may share your information with payment processors (Stripe/Shopify) for transaction processing, email service providers for delivery notifications, and government data sources as required to compile your report (property details only — not your personal information). We do not sell, rent, or trade your personal information to third parties.

Data storage and security

Your information is stored on servers located in Australia and protected by industry-standard security measures including encryption in transit and at rest. We retain your information for as long as necessary to provide our services and comply with legal obligations. Report data is retained for 7 years in line with Australian tax and business record-keeping requirements.

Your rights

Under the Australian Privacy Principles, you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information (subject to legal retention requirements), and opt out of marketing communications at any time. To exercise these rights, contact us at solutions@mapcheck.com.au.

Cookies

Our website uses cookies for analytics (Google Analytics) and essential site functionality. You can disable cookies in your browser settings.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact

For privacy-related questions or complaints: solutions@mapcheck.com.au

If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.